Razer Nari Essential not charging (headset)

Discussion in 'Razer Support' started by greatdataDarkBrown624, Jun 15, 2022.

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  1. Hello

    I have a razer nari essential, yesterday it was perfectly fine and would charge as fast as always.
    This afternoon i needed to charge it and it just wouldnt.
    So my problem is that the headset wont charge at all, i did alot of things to try suchs as other cables, clean the charging port, but nothing worked.
    Can anyone help me on this?
     
  2. Does anybody know how to reset the Razer nari essential??
     
  3. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Try to update its firmware by following the steps here. If that didn't work, PM me the serial number so I can validate its specifications and look for other workarounds to help you resolve the charging issue of your Razer Nari Essential headset.

    *Thread locked to curb conversation to PM.
     
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