Razer Nari Essential not charging (headset)

Discussion in 'Razer Support' started by greatdataDarkBrown624, Jun 15, 2022.

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  1. greatdataDarkBrown624

    greatdataDarkBrown624 New Member

    Hello

    I have a razer nari essential, yesterday it was perfectly fine and would charge as fast as always.
    This afternoon i needed to charge it and it just wouldnt.
    So my problem is that the headset wont charge at all, i did alot of things to try suchs as other cables, clean the charging port, but nothing worked.
    Can anyone help me on this?
     
    greatdataDarkBrown624, Jun 15, 2022
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  2. greatdataDarkBrown624

    greatdataDarkBrown624 New Member

    Does anybody know how to reset the Razer nari essential??
     
    greatdataDarkBrown624, Jun 15, 2022
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  3. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Try to update its firmware by following the steps here. If that didn't work, PM me the serial number so I can validate its specifications and look for other workarounds to help you resolve the charging issue of your Razer Nari Essential headset.

    *Thread locked to curb conversation to PM.
     
    Razer.Zionzedd, Jun 23, 2022 at 1:30 AM
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