Razer Nari Ultimate Discord Sound Issue

Discussion in 'Audio' started by TalonLock, Jul 27, 2020.

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  1. TalonLock

    TalonLock New Member

    So when I enter a voice call on Discord Windows app, all sounds will be muted if I set the Discord output to "Razer Nari Ultimate - Chat".

    The only workaround it is if I set the setting on Discord's output to "Default". Then and only then will I have sound coming from my game, Discord & Spotify etc. But with that setting I can't make use of the slider on the left earcup to balance out the chat and game audio.

    Currently my Windows default sound is the "THX Spatial Surround Sound", the default communications sound is the "Razer Nari Ultimate - Chat" sound output. If I set the default sound to "Razer Nari Ultimate - Game" there will be no sound. Communications settings have been set to "do nothing" when I am on a call in Windows settings.

    I have reinstalled Synapse 3 and Discord multiple times. Discord support said it's an issue with Razer and not them.

    Has anyone else experienced this before? What's the fix for it?

    Any help is greatly appreciated. Thanks.
    kidkohee likes this.
  2. autoMaizeGARNET034

    autoMaizeGARNET034 New Member

    Also trying to figure this out. No response at all from support or from similar questions on the support forums sadly.
  3. AustinYQM

    AustinYQM New Member

    I am having this same issue.
  4. Gafiltha

    Gafiltha New Member

    Guess i have no hope
  5. This feature did actually work! But too bad it broke with me as well...
    I think something happened when updated Windows, Discord or the Razer app.
    The bad thing is that I don't know what happened...
  6. AustinYQM

    AustinYQM New Member

    Gethseme likes this.
  7. Moleculon

    Moleculon New Member

    I've been having this issue for months, this instantly fixed it! Thanks!
  8. alextoziomal

    alextoziomal New Member

    Hey guys, i just got mine pair today and having the same issue, but I plugged it directly to my motherboard. Any suggestions?
    Ive tried to updating its firmware but i need to connect it with usb cable to pc and when i do it, the installer doesnt recognize that, in wich case i cant update it
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