Razer Nari Ultimate || Razer Synapse question

Discussion in 'Razer Support' started by Doctorino, Apr 12, 2021.

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  1. Doctorino

    Doctorino New Member

    So, a while ago i updated Razer Synapse and got access to the "environmental and competitive audio modes i tested them out while gaming and they very pretty good, then next time i went to play the audio modes werent usable anymore and i can only switch between stereo / surround sound in mixer settings of Razer Nari Ultimate.

    Is this intended or is it a bug?, also the app / game list doesn't have any of the games i have played lately and it only contains few random apps.
     
  2. Death_Meister_J

    Death_Meister_J New Member

    I have also been confused about what is going on with these features. In synapse 3 it tells me I can choose between two specialized modes but does not actually let me select them. When I downloaded the trial version of the THX software it says that the Nari Essential already has THX so it will not let me utilize its features, which are more robust than those in synapse 3. It's quite frustrating, and I almost spent $20 to get the software, which would have been a total waste.
     
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for creating this thread. Both audio modes are features of THX Spatial Audio. However, it depends on the game if it supports THX Game mode. By the way, did you install the stand-alone THX Spatial Audio and 7.1 Surround Sound or you only have the Razer Synapse 3.0?

    Hi Death_Meister. Please check the THX Spatial Audio's support games and compatible devices from the screenshots below:

    https://www.razer.com/p/RZ11-13000-0001

    upload_2021-4-26_1-15-48.png
    upload_2021-4-26_1-17-14.png
    upload_2021-4-26_1-17-3.png

    Also, check out u/dark_skeleton's comment here. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
     
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