Razer Nari Ultimate Stopped Working | Razer Insider
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Razer Nari Ultimate Stopped Working


Hello, I have owned my Razer Nari Ultimate for a few months now and everything has worked as intented, however a day ago the headset got disconnected to the USB and then the USB stopped being recognized by the computer. I have tried all the ports in my pc aswell as ports in another pc with the same results, almost never gets detected and when it does after a few seconds/minutes (It depends) the pc stops recognizing it. I have updated Synapse and tried restarting my pc multiple times. I would really aprecciate if someone could help me.
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6 Replies

  • 1 reply
  • January 29, 2022

  • 1 reply
  • March 14, 2022
Same issue here. Sometimes the dongle is recognized but the connection goes crazy and connects and disconnects connects and disconnects over and over again

  • 2 replies
  • June 12, 2022
I am having the exact same issue but on a windows 10 PC. Has anybody solved this problem?

Why is this such a common problem with the Nari Ultimate and yet Razer refuses to help or do anything about it. Same exact issues.

I've thought of something just now, I can still use the headset to listen and talk when plugged through aux, but the dongle seems to lose connection. Is there any way to purchase a replacement dongle to pair to and see if that fixes the issue? As in a case of a fried chip?

technoLavenderPurple652
I've thought of something just now, I can still use the headset to listen and talk when plugged through aux, but the dongle seems to lose connection. Is there any way to purchase a replacement dongle to pair to and see if that fixes the issue? As in a case of a fried chip?
Yes, it's $20. But let me warn you, I've had to BUY my own replacement dongle twice. So on top of paying top dollar for the Ultimate, I have had to pay an additional $40 in 2 replacement dongles in 1 year. It seems this is just a BAD headset, and the dongles are hit or miss, with short lived solutions.

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