Razer Silver Not Showing | Razer Insider

Razer Silver Not Showing

J
Hi, I have a Razer Gold account that currently won't show any silver I have on the PC and Mobile app. It will only show how much Silver I have if I go to the website or by email. Razer team still haven't fixed this issue yet, anybody facing the same problem as me? Appreciate it.
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xCryptik
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JesusLoveHotdog
Hi, I have a Razer Gold account that currently won't show any silver I have on the PC and Mobile app. It will only show how much Silver I have if I go to the website or by email. Razer team still haven't fixed this issue yet, anybody facing the same problem as me? Appreciate it.

Hi @JesusLoveHotdog,
Have you tried to reinstall the application?
If yes, maybe something on your side is blocking certain stuff related to the application?
J
xCryptik
Hi @JesusLoveHotdog,
Have you tried to reinstall the application?
If yes, maybe something on your side is blocking certain stuff related to the application?

Yes, reinstalling, different phones. Even contacted Razer support but they say they couldn't do anything. I dont think something is blocking certain stuff since I can login using my friends account.
Sye_The-Vie
Rank
Userlevel 7
Try using a different PC
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
J
Sye_The-Vie
Try using a different PC

Did that aswell. Even tried to tell my friend to help me login from his pc/phone, it didnt work at all.
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