Why do you force us to use software that is not fit for purpose to use your products? Every single time I am to do something with Synapse 3 there is some stupid stuff that makes it take ten times longer than it should. PLEASE, either let us run OpenSource software or get your darn Synapse to a proper state. I could not care less about the 4 different Lightning addons you offer when the main app is broken. Using Synapse w/h internet for a while? Enjoy having your profiles wiped when you log in again as they are replaced by cloud stored ones - WITH NO OPTION TO KEEP THE ONES YOU HAD. Recording a Macro? Then your device is using a default profile w/h saying anything about it. Don't even get me started about trying to insert additional commands in macros, that flag barely shows up 10% of the time.. Why can't I do my configuration in a normal darn text file? I feel anxiety every time I am forced to interact with Synapse, you never know when it will break your entire configuration. There isn't even a reliable way to backup your stuff, BECAUSE IT CAN BE REPLACED WITH A CLOUD SAVE W/H ASKING YOU. This is how you destroy good hardware, by having horrid software.