Razer synapse 3 NOT WORKING

I recently bought a razer ornata chroma and it worked perfectly and then all of the sudden everything just stopped working i don't know why but it did and now razer synapse won't open I don't even get an error message it just doesn't open i've tried closing everything in task manager and I've tried to run it as and administrator nothing works and from the looks of it Razer isn't doing jack-shit about it if this isn't fixed soon i'll never buy a razer product again does anyone know how to fix this?