Razer Synapse changing Windows mouse settings on restart

Discussion in 'Razer Support' started by im.okay, Apr 30, 2021.

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  1. im.okay

    im.okay New Member

    After years of believing my Enhance Pointer Precision (mouse acceleration) setting in Windows mouse properties was turned off, I have just realized that Razer Synapse 2.0 turns this setting on every time I restart my computer.

    Obviously razer synapse 2 is outdated at this point becuase of synapse 3, but my laptop, the Razer Blade Pro 2017 model needs synapse 2 to control functions like fan speeds, some power settings, and of course the keyboard lighting.

    I have confirmed 100% that it is razer synapse 2 that is changing the Enhance Pointer Precision setting since i have uninstalled it and had no problems with the setting changing by itself, but then my computer overheats during games and the keyboard returns to the annoying spectrum cycle lighting. (Keyboard lighting wasn't an issue, but I tried to remedy the fan control using Speedfan and HWinfo, neither of which could detect the fans on my laptop..)

    I could of course simply open windows mouse settings every single time I turn on my computer, but I don't want to have to always think about it or have my aim suffer in competetive fps games when I eventually leave the setting on by mistake one day.

    That's it, so ideas as to how to prevent Razer Synapse 2 from automatically enabling Enchance Pointer Precision under Windows Mouse Properties > Pointer Options every time my computer turns on would be much appreciated. Thanks.

    Just to be sure, it's this one right here that I want off...
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your observation of how the Razer Synapse 2.0 is affecting your operating system settings. Please gather your Synapse 2.0 logs first, then proceed with the clean reinstallation. Let me know if it helps.
     
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