Razer Synapse conceded as malware

Discussion in 'Razer Support' started by FinnThePro5, Jun 28, 2021.

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Did this happen to you?

  1. Yes

  2. No

  3. I don't have Trend Micro

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  1. FinnThePro5

    FinnThePro5 New Member

    With trend micro maximin security it says that the razer synapse chroma studio is a virus. If this happens to other people, it is just a mistake with the antivirus. This happens a lot with antivirus' and it is wrong, so don't be worried. It isn't a virus, because why would razer, a multi-million dollar company, give you malware. Just wanted to clear this up, so the razer staff can try and fix this issue.

    Just saying both said "virus'" in the list are from razer chroma studio in the synapse program
     

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    FinnThePro5, Jun 28, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do not be alarmed. I'm sure that this is a false positive. Try updating your antivirus or disabling it while accessing the Razer Synapse. Should you have other concerns, feel free to send me a PM.
     
    Razer.Caziel, Jun 28, 2021
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