Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Synapse keeps turning on and off by itself

Discussion in 'Mice and Surfaces' started by easyPaleCerulean167, Apr 25, 2020.

Thread Status:
Not open for further replies.
  1. easyPaleCerulean167

    easyPaleCerulean167 New Member

    So my mouse started to make the plug in and plug out noise i went to check but nothing is wrong so once i looked and i saw razer synapse openning and then he closed that is making my mouse stop and as you could imagine that is kinda bad during gaming .
    If anyone can hhelp i'd be apreciated thanks
     
    0V3R_K1LL likes this.
  2. FiszPL

    FiszPL Well-Known Member

    If you hear OS peripheral connect/disconnect sound it could be also damaged cable. Synapse has nothing to do with the connect/disconnect sound (until it's installing a mouse driver - so it can happen).
     
  3. easyPaleCerulean167

    easyPaleCerulean167 New Member

    If i close the razer synapse it just stop happening so it probably isn't that
     
    xldyelx likes this.
  4. xldyelx

    xldyelx New Member

    I am having this issue as well...support is always telling me to just reinstall everything....getting sick of it.

    Reinstalling it does not help
     
  5. FiszPL

    FiszPL Well-Known Member

    Do a "deep clean" - uninstall synapse, remove ALL Razer devices (with drivers) from device manager in OS, use a CCleaner to cleanup your PC, and select to cleanup windows registry. After reboot install synapse again.

    Also there should be some events in event viewer when Synapse is crashing.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >