hi! I was hoping for some help outside of the Razer support pages, which did not help me as much as I had hoped. I very recently received a Blackwidow Elite keyboard as a gift, and it works beautifully! However, in trying to configure its lighting effects settings, I've discovered that the Synapse 3 program does not register the keyboard as being connected at all, whether as a Chroma device or even as basic hardware. No matter what I do, Synapse will not respond. Has anyone else had this problem? If so, have you found your own solutions? I'd love to know!