Razer Synapse Service Process.exe - Application Error

Discussion in 'Razer Support' started by gdreyv, May 25, 2020.

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  1. gdreyv

    gdreyv New Member

    I'm facing an error from time to time when I switch off my laptop:
    This app is preventing shutdown.
    With a popup:
    Razer Synapse Service Process.exe - Application Error
    The exception unknown software exception (0xe0434252) occurred in the application at location 0x00000000757D4402.
    In events I see first event:
    Application: Razer Synapse Service Process.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ObjectDisposedException
    at System.IO.__Error.FileNotOpen()
    at System.IO.FileStream.Flush(Boolean)
    at System.IO.FileStream.Flush()
    at System.IO.StreamWriter.Flush(Boolean, Boolean)
    at System.IO.StreamWriter.Flush()
    at Microsoft.VisualBasic.Logging.FileLogTraceListener+ReferencedStream.CloseStream()
    at Microsoft.VisualBasic.Logging.FileLogTraceListener.CloseCurrentStream()
    at Microsoft.VisualBasic.Logging.FileLogTraceListener.WriteLine(System.String)
    at Microsoft.VisualBasic.Logging.FileLogTraceListener.TraceEvent(System.Diagnostics.TraceEventCache, System.String, System.Diagnostics.TraceEventType, Int32, System.String)
    at System.Diagnostics.TraceInternal.TraceEvent(System.Diagnostics.TraceEventType, Int32, System.String, System.Object[])
    at Synapse3.UserInteractive.DeviceDetectionHandler.Stop()
    at Synapse3.UserInteractive.DeviceDetectionHandler.Finalize()

    and the second one
    Faulting application name: Razer Synapse Service Process.exe, version:, time stamp: 0x5ebd0e09
    Faulting module name: KERNELBASE.dll, version: 10.0.18362.815, time stamp: 0x67005c2a
    Exception code: 0xe0434352
    Fault offset: 0x00114402
    Faulting process id: 0x28c4
    Faulting application start time: 0x01d632beb430e4c8
    Faulting application path: C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 4a0e0483-ad08-40b6-8cd6-fff86002e3ec
    Faulting package full name:
    Faulting package-relative application ID:
    iwanovem likes this.
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