Razerblade 15 (2018) power brick dead

Discussion in 'Razer Support' started by plaugexl, Oct 22, 2019.

  1. plaugexl

    plaugexl New Member

    Hi guys
    reading on reddit about this and it sounds like a thing. my blade power brick just up and died today completely out of the blue.

    its out of warranty by 2 months but sounds like a defect of some sort. power bricks shouldn't just die for no reson should they???!?!?

    had a 2014 blade wthout any issues. very strange.

    Any ideas or suggestions?
     
    Last edited: Oct 22, 2019
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for sharing this on our Support thread. Sorry to hear about what happened to your Razer Blade's power adapter. By the way, have you contacted the Support Team via email or chat or phone? If you haven't, please send me a PM. Let's continue from there.
     
  3. plaugexl

    plaugexl New Member

    funny story...
    got the replacement. worked for two days before konking on me like the first.

    Is this bad luck or shitty refurbished replacement? ..
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for keeping me updated. By the way, our replacement consists of fresh and refurbished products which depend on its availability. The Warranty Team ensures that all products will be sent as a replacement has passed the quality check before sending it. Feel free to send me a PM should you need additional assistance.
     
  5. plaugexl

    plaugexl New Member

    well im communicating with the support team now to get a second replacement sent out though things are running slowly :slightly_sad:
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    That is quite upsetting. Please send me the RMA number, case ID, or your email address via PM so I can check for its update right away.
     
    plaugexl likes this.
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