Razerblade 15 not charging (only running when plugged in)

Discussion in 'Razer Support' started by ReflectionsInTheWater, Aug 23, 2022.

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  1. ReflectionsInTheWater

    ReflectionsInTheWater New Member

    My Razerblade 15 is not charging and will only turn on if it is plugged in. I believe this started yesterday after I let the battery completely die. I tried uninstalling the battery drivers, restarting my laptop, and leaving it plugged in while turned off for a while to no avail.

    What could be the problem? I don't believe the battery is bloated since my trackpad is working fine and I replaced it (because of the original one bloating) a few months ago.

    I believe my model is from 2018 or 2019 (It has a GTX 1060 Max-Q).

    TIA for any suggestions.
     
    Last edited: Aug 23, 2022
    ReflectionsInTheWater, Aug 23, 2022
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Oh no! That's a possible hardware issue. Please send me the device's serial number via PM so I can check if there's an available part and not part of our discontinued models. I'll be locking this thread to drive our conversation privately.
     
    Razer.Speedcr0ss, Aug 23, 2022
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