Razor Booster Prime doesn't detect LoL Garena
I have already added LoL in the normal game booster. However, Booster Prime still not detect LoL even though I have deleted and re-added it. Wanting to try the new Booster Prime.
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A
Hey there!
Thank you very much for taking your time out of the day to bring this issue to us. My name is Michelle from the Razer Cortex Technical Support Team. I will be your technical buddy for today.
Regarding your issue, could you please provide us with the following information for us to isolate the concern?
If the game that you downloaded is supported on Razer Cortex Booster Prime, please make sure that you installed it on the default folder: C:\\Garena\\Games\\32771\\Game\\ ('C' can be changed to other disks), and you add it to Razer Cortex MY LIBRARY by scanning. Please note that games that are added to Razer Cortex in a manual way may cause a detect issue.
There is another way for Razer Cortex to detect your game. You do not need to add it to Razer Cortex, just launch this game on your PC with Razer Cortex running in the background, Razer Cortex will detect it automatically if the game you installed is a supported game and in a default folder.
Please feel free to let us know if this issue persists. We will try our best to help you out.
We'll be looking forward to your reply soon.
Thank you very much for your patience.
Best regards,
Michelle Chang
Razer Cortex Team
Thank you very much for taking your time out of the day to bring this issue to us. My name is Michelle from the Razer Cortex Technical Support Team. I will be your technical buddy for today.
Regarding your issue, could you please provide us with the following information for us to isolate the concern?
- Could you please let us know the region of LoL Garena that you have downloaded on your PC? Currently, Razer Cortex Booster Prime supports three regions. Singapore: League of Legends (Garena), Taiwan: League of Legends(TW) (Garena), and Philippine: League of Legends(PH) (Garena). Please check the images attached.
- Could you kindly tell us the version of the game LoL Garena that you have installed on your PC?
If the game that you downloaded is supported on Razer Cortex Booster Prime, please make sure that you installed it on the default folder: C:\\Garena\\Games\\32771\\Game\\ ('C' can be changed to other disks), and you add it to Razer Cortex MY LIBRARY by scanning. Please note that games that are added to Razer Cortex in a manual way may cause a detect issue.
There is another way for Razer Cortex to detect your game. You do not need to add it to Razer Cortex, just launch this game on your PC with Razer Cortex running in the background, Razer Cortex will detect it automatically if the game you installed is a supported game and in a default folder.
Please feel free to let us know if this issue persists. We will try our best to help you out.
We'll be looking forward to your reply soon.
Thank you very much for your patience.
Best regards,
Michelle Chang
Razer Cortex Team
Michelle-RazerCortex
Hey there!
Thank you very much for taking your time out of the day to bring this issue to us. My name is Michelle from the Razer Cortex Technical Support Team. I will be your technical buddy for today.
Regarding your issue, could you please provide us with the following information for us to isolate the concern?
- Could you please let us know the region of LoL Garena that you have downloaded on your PC? Currently, Razer Cortex Booster Prime supports three regions. Singapore: League of Legends (Garena), Taiwan: League of Legends(TW) (Garena), and Philippine: League of Legends(PH) (Garena). Please check the images attached.
- Could you kindly tell us the version of the game LoL Garena that you have installed on your PC?
If the game that you downloaded is supported on Razer Cortex Booster Prime, please make sure that you installed it on the default folder: C:\\Garena\\Games\\32771\\Game\\ ('C' can be changed to other disks), and you add it to Razer Cortex MY LIBRARY by scanning. Please note that games that are added to Razer Cortex in a manual way may cause a detect issue.
There is another way for Razer Cortex to detect your game. You do not need to add it to Razer Cortex, just launch this game on your PC with Razer Cortex running in the background, Razer Cortex will detect it automatically if the game you installed is a supported game and in a default folder.
Please feel free to let us know if this issue persists. We will try our best to help you out.
We'll be looking forward to your reply soon.
Thank you very much for your patience.
Best regards,
Michelle Chang
Razer Cortex Team
Hi!
Thank you for your support, I am currently in Vietnam and use the latest patch of LoL (11.11), so I guess it can't be help. I still use the normal boost, which works fine, so thank you for your reply.
Best,
Anonymous
A
prodeath02
Hi!
Thank you for your support, I am currently in Vietnam and use the latest patch of LoL (11.11), so I guess it can't be help. I still use the normal boost, which works fine, so thank you for your reply.
Best,
Anonymous
Hello there!
Please always feel free to let us know if you need any further assistance.
Michelle
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