Razor Phone 2, 3-5 secs delay when waking from sleep

Discussion in 'Razer Support' started by YamiHako, Feb 14, 2019.

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  1. YamiHako

    YamiHako New Member

    I just bought Razor Phone 2 but i've noticed that there is a 3-5 secs delay / lag for phone screen to wake up when pressing touch button or double tap to wake. This occurs only after device has been asleep (nothing done to it) for a min or two. The delay is really frustrating especially when i need to check things real quick.

    Can anyone help?
     
  2. Can you post a video of the said issue with your Razer Phone 2? Is the phone being charged while trying to wake-up the phone?
     
  3. YamiHako

    YamiHako New Member

    Yes it occurs when charging. See vid
     
  4. Thanks for the update. Can you send us the serial number of your Razer Phone 2 through PM? Also, include the link of this thread. Let's continue from there.
     
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