Got the kraken tournament edition today and when trying to set them up I have hit a wall. I have installed the synapse software and followed the instructions from both the booklet and online sources but it is not working as it should be. When setting it up as per instructions when playing something like a youtube video I get an "audio rendering error" and can't hear anything from the headphones. If I set the playback to just the chat and not slip between chat and game I can get it to work but then can't use the features of synapse. Any help would be greatly appreciated.