Slight "Squelch like" tone in one ear

Discussion in 'Razer Support' started by T-Twan, May 23, 2022.

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  1. T-Twan

    T-Twan New Member

    Today i recieved my Razer Barracuda X and got it all set up.
    When i recieve sound you hear the headset connecting and after the sound stops the left ear continues with a realy soft "squelch like" tone/hiss. Now i've noticed it i realy get focused on it.
    Is this normal for the headset or is there any fix?

    I tried it on my pc with different ports and a PS5, everything gives me the same result
     
    T-Twan, May 23, 2022
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  2. -Mr.Nobody-

    -Mr.Nobody- Well-Known Member

    Hellow there.
    i would suggest to try regular troubleshooting first such as hard reset and re installing driver
     
    -Mr.Nobody-, May 23, 2022
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  3. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Check if the audio cable is plugged in properly or try using a different audio port if there's another one available. If you're using it wirelessly, try to reinstall its driver and check if the audio drivers of your PC are up to date. You can also follow the steps here for further isolation. If you're experiencing the same problem, PM me the serial number so I can check its specifications and look for other workarounds to help you resolve the issue.

    *Thread locked to curb conversation privately.
     
    Razer.Zionzedd, May 24, 2022
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