Software automatically installed by mouse has been deleted | Razer Insider

Software automatically installed by mouse has been deleted

  • 19 January 2019
  • 1 reply
  • 36 views

Hi there, I assume you're familiar with the standard process of installing razer software from the device drivers. I recently built a new PC and installed razer synapse from the prompt that appeared upon plugging in my Razer Deathadder to my PC. I customized some buttons and everything was running smoothly, but later that week I encountered a memory problem that required my to reset my PC. All x86 program files were deleted (luckily most of my large files were on my E drive) but this included Razer Synapse. The download links I found to re-download the program just got me an installer and I had to key in a product ID. I already threw out the box, so I was wondering if there's a way to prompt the mouse to reinstall the software like it did the first time I used it.
Thanks

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1 Reply

Hi there, @Mercury_556! The official links for our Razer Synapse apps should be here:
Razer Synapse 2: https://www.razer.com/synapse-2
Razer Synapse 3: https://www.razer.com/synapse-3

If you are still getting trouble installing the app, send me a PM together with the screenshot of the app. Let's continue from there.