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Sound problem with speakers

Discussion in 'Razer Support' started by asmadeux, Nov 9, 2020.

  1. asmadeux

    asmadeux New Member

    Hello. I bought recently a Razer Kraken X USB headphone. I installed the 7.1 Surround Sound and after the THX software on my PC. While using the headphone I had no problem at all but when I tried to go back on my usual speakers all I had was the robotic sounds of video and livestream, it was lika someone was using robot voice and helium filters at the same time. When I went back on the headphones everything was all right.

    At first I suspected that it was the THX software that had compatibility problems so i used this tutorial o try and solve the problem (even if the sound issue was different) and it worked.


    I reinstalled the 7.1 software this morning and made sure that I could switch between speakers and headphones. But now the helium/robot sounds are back and I did not change anything in between.

    here's a video of my issues

    Thanks for your help.
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