Static noise on Razer Kraken X USB | Razer Insider

Static noise on Razer Kraken X USB

  • 5 May 2021
  • 1 reply
  • 9 views
N
Hello,

I just bought the Kraken X USB headphones, but they have disturbing static noise (more prominently on the left earcup). I installed the driver, the 7.1 surround sound feature but I can still hear the noise. I tried it on a different laptop too and the problem persists.

I read reviews and it seems other people encountered this, but did not a solution so far. Is there one except changing them?

Thank you.
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1 Reply

Razer.Speedcr0ss
Userlevel 7
NataliaB
Hello,

I just bought the Kraken X USB headphones, but they have disturbing static noise (more prominently on the left earcup). I installed the driver, the 7.1 surround sound feature but I can still hear the noise. I tried it on a different laptop too and the problem persists.

I read reviews and it seems other people encountered this, but did not a solution so far. Is there one except changing them?

Thank you.


Hey there! Does the issue happen when Synapse 3.0 is closed or disabled? Also, does the issue happen while the 7.1 Surround Sound is not installed on your computer? Have you contacted our Support Team? If you haven't, please send me a PM together with your device's serial number that starts with "SN" so I can check its information and available updates. Let's continue our conversation there.
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