Streamer Companion App not compatible with OBS and StreamElements? | Razer Insider

Streamer Companion App not compatible with OBS and StreamElements?

  • 21 January 2021
  • 1 reply
  • 8 views
ktdotexe
Hello!

For some reason, my Razer Kraken Kitty and Streamer Companion App do not seem to work with OBS and StreamElements.

I can link my Twitch account fine, and when I press 'test alerts' in the Streamer Companion App the headset responds with the correct lighting, however when I am streaming the lighting efefcts do not work... Is the Streamer Companion App only compatible with StreamLabs/SLOBS? As I do not use those, I use OBS Studio and StreamElements. :frown_:

Any advice or info would be greatly appreciated.

Many thanks! :smile_:
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1 Reply

Razer.Speedcr0ss
Userlevel 7
Hi there! Thanks for initiating this thread. And yes, Twitch and Streamlabs are the supported streaming platforms at the moment. I suggest sending our devs a message via the Razer Synapse 3.0 feedback option located in the Razer Synapse 3.0's home screen tiles or by clicking your avatar at the top-right corner. Thanks for understanding. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
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