Syanpse 2 / 3 not recognising periferals

Discussion in 'Razer Support' started by manmoth, Jun 21, 2021.

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  1. manmoth

    manmoth New Member

    Hi All

    I'm trying to setup my ornata V1 keyboard on synapse but it isnt recognised on synapse 2 / 3. My Naga is recognised on 3 where as my kraken is recognised on 2. Previously this keyboard was working on both platforms but I had some issues with setting up other periferals. I have tried reinstalling both softwares, updating drivers etc. but no change. Anyone got a solution?
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    If can you send me a screenshot of how the keyboard is detected in the Device Manager. That would be a big help. For now, let us do a clean reinstallation of your Razer Synapse by following the steps from this page. Do send me a PM if you need further assistance.
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