Synapse 2.0 can't locate my headphones
I have been using Synapse 2.0 with my Kraken Pro for two years but there was a problem with sound and I decided to reinstall it. Now it can't locate my headphones and I don't have razer surround. I tried several times to reinstall it and even deleted all razer files in the disk C.
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Edit: I got Synapse 2.0 working after reinstalling some of my Microsoft Visual C++ Redistributables as mentioned here. And then following the clean installation instructions word for word here. (including installing Synapse 3 which I'm pretty sure I don't need)
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I am having a similar problem with Synapse 2.0 except with recognizing my Orbweaver. It was not working, so I reinstalled, and now its like it doesn't see it anymore. I've tried uninstalling and clearing ProgramData then reinstalling. I tried disabling my anti-virus. I've tried uninstalling the drivers and rebooting the computer. I am at a complete loss on what to do.
One weird thing, even though the main window doesn't show any devices
The Taskbar does show it
But clicking on Razer Orbweaver does nothing.
I doubt that it is simply defective hardware. I'm almost certain this is a software issue as the keypad works as if it is in default mode, I just can not load any of my settings or create new ones.
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I am having a similar problem with Synapse 2.0 except with recognizing my Orbweaver. It was not working, so I reinstalled, and now its like it doesn't see it anymore. I've tried uninstalling and clearing ProgramData then reinstalling. I tried disabling my anti-virus. I've tried uninstalling the drivers and rebooting the computer. I am at a complete loss on what to do.
One weird thing, even though the main window doesn't show any devices
The Taskbar does show it
But clicking on Razer Orbweaver does nothing.
I doubt that it is simply defective hardware. I'm almost certain this is a software issue as the keypad works as if it is in default mode, I just can not load any of my settings or create new ones.
joshua88wa
Edit: I got Synapse 2.0 working after reinstalling some of my Microsoft Visual C++ Redistributables as mentioned here. And then following the clean installation instructions word for word here. (including installing Synapse 3 which I'm pretty sure I don't need)
---
I am having a similar problem with Synapse 2.0 except with recognizing my Orbweaver. It was not working, so I reinstalled, and now its like it doesn't see it anymore. I've tried uninstalling and clearing ProgramData then reinstalling. I tried disabling my anti-virus. I've tried uninstalling the drivers and rebooting the computer. I am at a complete loss on what to do.
One weird thing, even though the main window doesn't show any devices
The Taskbar does show it
But clicking on Razer Orbweaver does nothing.
I doubt that it is simply defective hardware. I'm almost certain this is a software issue as the keypad works as if it is in default mode, I just can not load any of my settings or create new ones.
Don't work for me, still have a menu about registration razer devices
I don't know really what to do, I have reinstalled it 3 times and I am almost gave up, maybe there is technical support that could do something
P.S I even have a badge on my account that says that I have a Razer headset :(
Synapse 2 still don't recognize my headphones but my dynamics show that there is available Razer Surround Audio controller, but when I use there aren't any sounds. It starting to be ridiculous.
Technical Support ignores me, i thought razer is more client-oriented and would give me at least minimal help with technical issues.
Just trying to get a little attention from you guys, any thoughts on how I could solve this? 3 weeks passed and nothing changed.
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