Synapse 2.0 not detecting headset.

Discussion in 'Razer Synapse' started by BamRingo, Oct 3, 2020.

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  1. BamRingo

    BamRingo New Member

    I've had this problem off and on for the past several years, and usually got it fixed within a matter of minutes.
    Synapse on my task bar can detect that my headset is plugged in but when opening Synapse it doesn't show my headset there, doesn't allow me to change the eq or other settings.

    I've completely uninstalled synapse and deleted every razer folder possible and reinstalled a clean version, I've installed older versions of Synapse 2, I've plugged the headset into different USB ports with no luck. I've plugged my headset into another computer and it works fine with no problems. I've searched all over and can't find even a temporary fix. I know the headset is supported because it worked fine until 2 days ago.

    If anyone has some fairly unknown solution or possible fixes it would be greatly appreciated.

    SynapseNoDetect.png SynapseKraken.png SynapseNoDetect.png SynapseKraken.png
    pancholr likes this.
  2. RussitoWeeD

    RussitoWeeD New Member

    I have the same problem
  3. I have the same problem.... Basically Razer is trying to force us into buying a new headset for no reason
  4. FiszPL

    FiszPL Well-Known Member VANGUARD

    It's some os & synapse software problem.

    In most cases this can help:
    Uninstall synapse software, go to OS device manager and remove krakens from OS (also with driver). Use a CCleaner to cleanup your PC & registry. After this reboot PC and install Synapse again.
    Sye_The-Vie likes this.
  5. Nope.
    Thank you for your answer, but i did all those steps and the same thing keeps happening.

    Razer's negligence is forcing us to buy new headsets
  6. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    Yeah! go CCleaner!!!
  7. I did, it doesn't work
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