The Code I've entered doesn't work

FredSpark · Dec 2, 2022

Hello,

I've a new pc and as such I lost the activation code from my Razer BlackSharkV2X, tried to ask for a new one and the one the Razer website gave me is not working on the THX SPACIAL AUDIO app, stating that it's invalid even though I just got it. Any fix to this? Tried to ask for a new one, but they keep sending me the same one.

Krissy-RCD · Dec 4, 2022

FredSpark said: ↑

Hello,

I've a new pc and as such I lost the activation code from my Razer BlackSharkV2X, tried to ask for a new one and the one the Razer website gave me is not working on the THX SPACIAL AUDIO app, stating that it's invalid even though I just got it. Any fix to this? Tried to ask for a new one, but they keep sending me the same one.
Click to expand...

Hey there!

Thank you for sharing your issue. This is a Razer Cortex thread. Our peers may not view this. Please submit a ticket here. Our support will help you out. Thank you!

Razer Cortex PC Team

FiszPL · Dec 4, 2022

I've moved thread to Support.
You can try request another code here: https://mysupport.razer.com/app/answers/detail/a_id/6052/kw/activation code/

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