the serial number on my headphones wont work | Razer Insider

the serial number on my headphones wont work

  • 4 January 2019
  • 2 replies
  • 5 views
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I cant register my headphones they are the kraken 7.1 v2 chroma
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2 Replies

Jenjar
Rank
Userlevel 7
Did you make sure you are typing the serial number correct? Sometimes it is hard to notice the difference between a zero and a "O" I find.
Also, does the headset appear in Synapse 2 when it is plugged in?
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If what @Jenjar mentioned did not work, you can also send me a PM with a picture of the serial number and I'll be happy to check it out for you.
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