Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

The Shift Key and the Razer Ornata Chroma

Discussion in 'Razer Support' started by Wishup, Oct 16, 2019.

Thread Status:
Not open for further replies.
  1. Wishup

    Wishup New Member

    Hello guys i bought yesterday my Razer Ornata Chroma and i have a little problem.
    The Shift Key is a bit hard, the other keys are just normal with a *click*.
    If i play a game and i'm sprinting, i randomly stop, i must press the shift key harder than any other keys.
    Is this normal or is my keyboard broken?
     
  2. xARACHN1D

    xARACHN1D Well-Known Member

    You may want to File a claim. This doesn't happen on my brothers Ornata. Try with Razer support first and see if they can troubleshoot it. If not, Definitely file a claim.
     
  3. Jenjar

    Jenjar Well-Known Member VANGUARD

    My Ornata had a couple non clicky keys first when I got it, although they fixed themselves over time, however none of them felt harder to press down.

    Moved thread to Support.
     
    Razer.Caziel likes this.
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    How long have you had the keyboard? If it really bothers you, I can help you put in an RMA request. PM me the serial number of your Ornata Chroma so I can check the warranty status.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >