THX Spatial - Synapse Has No Sound

Discussion in 'Razer Support' started by JukEboXAuDiO, Oct 30, 2020.

Thread Status:
Not open for further replies.
  1. JukEboXAuDiO

    JukEboXAuDiO New Member


    I have a brand new set of Nari Ultimates. I have installed the latest version of Synapse from the website. For some reason I can only hear sound out of Headphones - Game & Headphones - Chat. I get no sound out of THX Spatial - Synapse. No matter what I do. I have tired turning off Windows Spatial settings and back on. I have tried pointing sound programs directly at it and still get nothing. I have tried moving my USB reciever around. Nothing.

    Has anyone had this problem and know how to fix it?
  2. SolidSnakeDK

    SolidSnakeDK New Member

    i have the same problem as u descripe also with Nari ultimate headset. no sound when i set the Thx spatial as default im sec away from braking this piece of garbage headset and jumping back to logitech! one day it works the other it wont! :slightly_sad:
  3. MetaPhi1912

    MetaPhi1912 New Member

    Same problem with Kraken TE
  4. BiggDaddii757

    BiggDaddii757 New Member

    I had it working when I 1st installed the Headset... I rebuilt my PC and it wouldn't work... I moved the dongle and played with some settings and it worked... I moved the dongle to a more convenient location and now it doesn't... I have tried everything I can think of...
  5. K15H3N

    K15H3N New Member

    Hi there,

    I myself recently bought a Razer Nari and was facing a similar problem. I fixed it however and here's how I did so:

    As attached in the image below, what I did was click on the "SET AS DEFAULT" button in the MIXER tab under the AUDIO tab of Razer Synapse 3 under the THX SPATIAL AUDIO category.

    If you don't see the option, try setting the Windows Default output to something else other than the THX first.

    Hope this helps.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >