THX Spatial - Synapse, no sound

Discussion in 'Razer Support' started by cueball999, Mar 31, 2020.

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  1. cueball999

    cueball999 New Member

    After an update the driver THX Spatial - Synapse no longer seems to be working. There is no audio at all. If I select the driver Razer Audio Controller - Game, this works fine. Is this a bug within the update? Or is there a fix I can apply to make the THX work again?
     
  2. sleekRhythmload597

    sleekRhythmload597 New Member

    If Synapse "sees" your Nari, but you have no THX surround, try this:
    - open synapse
    - open audio tab
    - open mixer subtab
    - check if "thx spatial audio" slider is enabled and green
    - check if THX is enabled for the program/game you're trying to run
    - AND in the bottom left of the list of the programs (left panel if fullscreen) check the box "SET AS DEFAULT" with this text next to it:
    "Select THX Spatial Audio as the default playback device for the best experience."
    (sorry, forgot the exact text).
     
    K15H3N and cueball999 like this.
  3. cueball999

    cueball999 New Member

    Thank you so much for this. It wasn't set as default for some reason. I didn't know it was there. Thank you for your help, much appreciated.
     
    sleekRhythmload597 likes this.
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