Urgent help with Razer leather wrist rest

Discussion in 'Razer Support' started by easyVistaBlueguide259, Jun 7, 2021.

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  1. Hi everyone,
    I’ve looked everywhere for a solution but haven’t really found anything so I thought I’d come here
    I have the razer huntsman elite and whilst cleaning my mouse without thinking I used an anti bacterial wipe on my wrist rest
    This cause it to become sticky, using a soft and clean cloth I dabbed the rest with water and wiped, this removed the sticky ness but has left the rest feeling a bit dry and uncomfortable to use, making a light leather squeaky noise in use

    This keyboard is quite new and I didn’t expect this much damage from 1 anti-bac wipe. Having looked online I’ve found specialised ‘Faux leather conditioning and cleaning’ kits, would these be of any use?

    If all is lost, can a razer huntsman wrist rest be purchased separately as a last cause? (I am young and a bit broke!) or maybe a replacement can be sent?

    Many thanks, Tommy
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Click this link to learn more about our available ergonomic wrist rest for full-sized keyboards. Please be aware that any damages that arise due to mishandling or negligence are not covered by Razer's limited warranty. Please refer to our warranty policy. By the way, you can also check this link to know how to clean other Razer devices. Should you have other concerns/questions, feel free to send me a PM. I'll be locking this thread now.
     
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