USB-C Charging stopped to My RZ09-0169 Razer Blade Stealth 2016

Discussion in 'Razer Support' started by DIAMONDRomanSilver898, May 3, 2021.

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  1. Power charging from USB-C port stopped yesterday, I did reset windows and re-installed from scratch, but no luck. It seems to have happend after recent windwos update. I have two USB_C chrgers wokrs perfectly, but both of them do not work at the moment. Anyone has the same issue as I have ?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Are you able to roll back the windows update to test? I'd appreciate it if you can share the build number your laptop is currently running on.
     
  3. I assumed the model number of my laptop ... It's RZ09-0196 and I cannot roll back the updates They are core update not reversible ....
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Then there is a good chance that this is hardware-related. Have you noticed any issues with data transfer? Do send me the serial number so I can verify the model and look into other possible solutions.

    *Thread locked to curb the conversation to PMs.
     
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