Using of Synapse 3.0

Discussion in 'Razer Support' started by CapitainGuile, Feb 16, 2019.

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  1. CapitainGuile

    CapitainGuile New Member

    Hello Everyone,

    I have had a Deathadder 2015 for 2 years, recently I had to reinstall my PC, and so downloaded Synapse, which had been updated, so I thought it was a good idea to take the new version, but my mouse is not detected.
    What to do about it?

    I'm on windows 10.

    Have a good day
     
    CapitainGuile, Feb 16, 2019
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  2. Razer.FatKidWanderer

    Razer.FatKidWanderer Retired

    Hi there, @CapitainGuile! Is the mouse working even it is not detected by the Synapse app? Also, can you send me the serial number of your Razer DeathAdder through PM? Let's continue from there.
     
    Razer.FatKidWanderer, Feb 18, 2019
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