Using of Synapse 3.0

Discussion in 'Razer Support' started by CapitainGuile, Feb 16, 2019.

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  1. CapitainGuile

    CapitainGuile New Member

    Hello Everyone,

    I have had a Deathadder 2015 for 2 years, recently I had to reinstall my PC, and so downloaded Synapse, which had been updated, so I thought it was a good idea to take the new version, but my mouse is not detected.
    What to do about it?

    I'm on windows 10.

    Have a good day
     
  2. Hi there, @CapitainGuile! Is the mouse working even it is not detected by the Synapse app? Also, can you send me the serial number of your Razer DeathAdder through PM? Let's continue from there.
     
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