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Webcam Not Working Razer Blade 15 Base Model

Discussion in 'Razer Support' started by SeaSerpentfutureaero130, Oct 14, 2021.

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SeaSerpentfutureaero130 New Member

Everytime I turn on the in built camera app or zoom it's just a black screen as if the webcam is just not turning on
I've allowed camera access in settings and tried uninstalling and re-scanning.

Also in device manager, under the camera tab, I've only got USB camera and cannot see integrated camera as an option, even after I uninstalled and re-scanned Has this happened to anyone else?

SeaSerpentfutureaero130, Oct 14, 2021

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broxh New Member

I had this with my 15 advanced twice. Both times required a replacement

broxh, Oct 14, 2021

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Razer.Speedcr0ss Speed Hunter Staff Member Insider Mod Official Support

Hey SeaSerpentfutureaero130 and broxh! It seems like a hardware issue to me since the camera is nowhere to be found in your device manager. Have you tried restoring your computer's operating system to its factory state? I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.

Razer.Speedcr0ss, Oct 15, 2021

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