Windows freezes

Discussion in 'Razer Support' started by Breuert, Apr 19, 2019.

  1. Breuert

    Breuert New Member

    Hey guys,

    I have a problem when installing an update in Synapse 2.0.
    I try to update my Deathstalker Ultimate because the Switchblade is not working, at al.
    I tried "everthing",
    - re-installed Synapse
    - disconned the USB-devices (I have the Deathstalker Ultimate, Ouroboros and the Tiamat 7.1)
    - tried to install Synapse w/o the devices attached.

    When I put in the DU, it notifies me that it has an update ready and when installing this, it freezes when it is near 50-65%.

    I have found an article that told me to kill an process (regvr32) but that doesnt work.

    Does anyone know how to solve this?
  2. Razer.FatKidWanderer

    Razer.FatKidWanderer Just wandering around...

    Hi there, @Breuert! Did you try temporarily disabling your Windows Firewall or anti-virus program on your computer?
    Breuert and T2Pronto like this.
  3. Breuert

    Breuert New Member

    No I had not tried that before, I did now. Thanks a lot! Problem solved.
  4. Razer.FatKidWanderer

    Razer.FatKidWanderer Just wandering around...

    You're welcome. Feel free to reach out to us if you still have any issues.
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