Windows freezes | Razer Insider

Windows freezes

  • 20 April 2019
  • 3 replies
  • 229 views

Hey guys,

I have a problem when installing an update in Synapse 2.0.
I try to update my Deathstalker Ultimate because the Switchblade is not working, at al.
I tried "everthing",
- re-installed Synapse
- disconned the USB-devices (I have the Deathstalker Ultimate, Ouroboros and the Tiamat 7.1)
- tried to install Synapse w/o the devices attached.

When I put in the DU, it notifies me that it has an update ready and when installing this, it freezes when it is near 50-65%.

I have found an article that told me to kill an process (regvr32) but that doesnt work.

Does anyone know how to solve this?

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3 Replies

Hi there, @Breuert! Did you try temporarily disabling your Windows Firewall or anti-virus program on your computer?
Razer.FatKidWanderer
Hi there, @Breuert! Did you try temporarily disabling your Windows Firewall or anti-virus program on your computer?

No I had not tried that before, I did now. Thanks a lot! Problem solved.
You're welcome. Feel free to reach out to us if you still have any issues.