Hey guys,
after the last Synapse 3 Update my keyboard can't be find in Synapse 3 and it doesn't light up.
I tried nearly everything (i guess).
Did install synapse 3 again
disconnected the keyboard multiple times and still the same error. Every other device work normal.
Am I the only one with this Problem?
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
14 November 2022
Hi guys!
Make sure to restart your PC after the Synapse 3 update and perform a clean installation of the Synapse app if you're still experiencing the same issue. Let me know through PM if that didn't work so I can start a case and raise your concern to the relevant team. Thanks!
*Thread locked to curb conversation to PM.
Make sure to restart your PC after the Synapse 3 update and perform a clean installation of the Synapse app if you're still experiencing the same issue. Let me know through PM if that didn't work so I can start a case and raise your concern to the relevant team. Thanks!
*Thread locked to curb conversation to PM.
Check this out, and see whether you had the same issue:
https://www.reddit.com/r/razer/comments/yrqdye/read_this_if_your_devices_no_longer_register_in/
https://www.reddit.com/r/razer/comments/yrqdye/read_this_if_your_devices_no_longer_register_in/
Same for me. Synapse does not find any of my keyboard and mouse. The wireless dongle from my Deathstalker V2 gets recognized as a mouse in the windows device manager after the update today and i cannot use it wireless. It still works with the usb connection though. Hope they roll back the update or fix it fast
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