Cynosa Chroma: My left brace key outputs both a left brace and a backslash | Razer Insider

Cynosa Chroma: My left brace key outputs both a left brace and a backslash

  • 6 October 2022
  • 3 replies
  • 3 views

This is the only key I have a problem with. *Almost* every time I press the left brace key, I get '[\\'. I have tried rebinding the key to a macro that outputs '['. That didn't work. Anyone else have a similar issue (or better, a solution)? This is the second time I've had an issue with one key on a Razer keyboard misbehaving.

This topic has been closed for comments

3 Replies

Userlevel 7
You can try few things:
1) update the keybord firmware. You can find updater on support page of your keybord.
2) reset the keybord. Open synapse on the top right cornervclick wheel named settings then click reset, next to your keybord on red will be reset button click it and confirm. This will factory reset keybord and avoid any settings you do on your own. Check keybord
3) remove any saved profiles on keybord and connect it to other PC that dont have synapse installed. This will tell you if this is settings, softwere or hardwere issue.
1) I checked. There's an update for Cynosa and Cynosa Chroma Pro, but not Cynosa Chroma. Neither of the other two registers as valid with my keyboard.
2) Tried it. No change.
3) I tested by plugging a different keyboard into my PC. It's the keyboard.

Thanks for your ideas!
Userlevel 7
You can try also removing keybord from Windows device menager and unplug it then reboot PC and pług it again to force driver reinstall, second thing is reinstall Windows language this is also keybord layout just go to Windows conttol panel and set diffrent language as primary then remove old reboot PC and install again yours set as primary and reboot. If this dont still help you must connect keybord to diffrent PC becose this is very important to determinate is this a softwere like Windows corrupted files, settings or hardwere issue.