Phantom Keycaps: why such poor quality? | Razer Insider
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Phantom Keycaps: why such poor quality?

  • February 6, 2023
  • 1 reply
  • 133 views

I like to do a lot of research before I buy something. Compared to brands like HyperX, Corsair, and smaller competitors these keycaps are inferior and over price. These are supposed to be an upgrade, but it feels like a lateral move—no real improvement. Below are the major complaints I've read.
  • They're made from ABS and not PBT.
  • Two-piece design, not Doubleshot. These keycaps separate easily.
  • Because of the two-piece design, the LED pass-through is dimmer than it should be.
  • Legends are smaller than other Razer keyboards.
Razer Customers want Keycaps with PBT, Doubleshot, Pudding, and Raser's true legends that people can see. I did consider getting the newer Blackwidow v3, but I couldn't justify it since it wasn't a better keyboard. If the Keycaps were PBT, Doubleshot, Pudding, and Razer's true legends then I would have. I bought Razer's PBT upgrade keycaps a few years ago and had the same complaint everyone else had, LED pass-through was too dim. I hope Razer will take these criticisms as they are meant. I own BW Elite, Tartarus Pro (I would buy a new one if it had profile storage), Razer Basilisk v2 (thinking of getting V3), and a mouse pad. I also would only buy computer RGB products if it supports Razer Synapse. I recently replaced a Gigabyte motherboard for an MSI because Gigabyte did not support Synapse.
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1 Reply

Chemicore
  • Insider Mini
  • 10 replies
  • February 28, 2024

Understandable criticism imo.

Ordered the Phantoms probably nearly two years ago myself, but the first set I received already had a bunch of the keycaps splitting apart at the seams during application. Got to send em back to the retailer, got new ones and applied extra carefully, removed them from the keyboard this week and ofc they separated again 😩

The top ABS is definitely showing that typical wear where it goes shiny after say, a year and a half. Not surprising, but a shame nonetheless.

It'd be cool to see a more durable, improved v2 of the keycaps sometime.


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