Razer hustman v3 mini suddenly die

Question

I need help.I was playing valorant and suddenly my keyboard lagging. It’s moving by itself for a minute then completely shut down. No light up, not responding, completely nothing like it suddenly just die. I tried unplug and plug it back to my computer but it just didn’t work.  I also did uninstall the app and install it back but still nothing work. I’m really frustrated because I purchased this keyboard not that long ago. How can I get it fix or have it take care under warranty.

Razer.sushi.boi · Accepted Answer

Hi there, ​@insiderToolboxgreat636!We’re leaning toward a hardware fault right here. Please send me your keyboard’s serial number via PMso I can validate it in our database and check for other workarounds that we can attempt. I’ll also check for the warranty status.*Thread locked to curb conversation to PM.

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