Hi. 

I have this Razor Ornata V2 for just over 2 years. So far I’ve been very pleased with it.

Unfortunately this morning I experienced very annoying issue.

When typing, 2 first rows of letters, from Q to L, were typing two letters on single press. More annoying that it wasn’t the same letter but the letter from pressed key and a letter next to it. This way, after pressing A, i received AS, pressing D, i received DE.

All numbers, and bottom row of letters were working fine.

I tried to change USB port and I tried every USB port available. Nothing changed. 

I tried to unistall the software and install it again. Nothing changed. I’ve even installed a beta version of Synapsis. No succes. 

I decided to try the last option and if that wouldn’t work, I’d have to buy a new keyboard.

I took my Ornata V2 to the garage and blew storng air from my compressor. I blew the air intensively for few minutes. I went to test it and when I got to my office the keyboard slipped of the desk and fell on the floor.

I thought “great, now it won’t work at all”. To my huge surprise, after plugging it in the random USB port, it was working perfectly. Keys are typing like they used to do. Keyboard is all good.

I don’t know if the pressurised air fixed it or the hit on the floor.

I hope this will give some idea to other people with similar issues.

Clean with air compressor and if this doesn’t help, tap the keyboard firmly. Maybe some key was stuck or something. I don’t know but it saved me a lot of money to buy a new keyboard. Good luck guys. Live long and prosper.