Why isn't my Huntsman Elite keyboard's /? key working? | Razer Insider

Why isn't my Huntsman Elite keyboard's /? key working?

  • 14 February 2023
  • 3 replies
  • 1651 views
B
I recently acquired a Huntsman Elite keyboard but encountered an issue with the (/?) key not functioning. All other keys on the keyboard work correctly. I attempted the 'esc+caps+space reset, but the issue persisted, and I also tried uninstalling and reinstalling the Synapse software. Despite these efforts, the problem remains. I am seeking suggestions on what else I can try.

3 Replies

McAllister.ink
1. Try keyboard on another device.
2. Check your macros and hypershift keys in Synapse
3. Take it apart and pop out the switch and try swapping it out with the switch next to it.
My name isn't Mary but i be poppin'...
A

there are a few other things you can try to troubleshoot the problem:

  1. Test the keyboard on another computer - This will help you determine whether the issue is with the keyboard or your computer. If the key works on another computer, then the issue might be with your computer's hardware or software.

  2. Check for physical damage - Make sure there is no physical damage to the keyboard or the key itself. Sometimes, a key might get stuck or damaged, causing it not to work.

  3. Check the key settings in Synapse - Make sure that the (/?) key is not disabled in the Synapse software. You can check this by going to the keyboard settings in Synapse and checking if the key is mapped correctly.

  4. Contact Razer support - If none of the above methods work, you may want to contact Razer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair or replacement if necessary.

I hope these suggestions help you resolve the issue with your keyboard.

Buroniya

目前无法解决这种情况，Mu'Qian'wu'fa'jie'ju我的键盘也是zhe'zhong'qing'kvodevode

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