Brand new Basilisk V3 pro 35k - Mouse pointer works but scrolling is suddenly no longer possible | Razer Insider
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Question

Brand new Basilisk V3 pro 35k - Mouse pointer works but scrolling is suddenly no longer possible

  • January 15, 2025
  • 2 replies
  • 130 views

Hello,
 I have had a brand new Basilisk mouse for a few days. At first everything worked fine. Yesterday, following advice from the forum, I did a firmware check on my new Black Widow keyboard because of a problem with the numeric keypad. It was already up to date. After that, my mouse no longer scrolls. Deleting the driver and restarting the computer didn't change anything. Please help, thank you!

2 Replies

dailyJadeAMETHYST306

I have the same problem. Yesterday my mouse was working all good. After i  updated the firmware, my wheel stopped working.


  • Author
  • Insider Mini
  • 3 replies
  • January 18, 2025

Hi, would be nice if maybe Razor Support would get involved. Or @razor.sushi.boy for example. Unfortunately, a sinfully expensive mouse is useless like this.