I am on windows 10 and have Synapse 3 installed. It is recognizing my keyboard and mousepad but the DeathAdder Chroma is not showing up. I am not sure what to do as I want to be able to edit DPI. I have unplugged it and plugged it back in and it still doesn't find it.
Synapse 3 version 3.3.331.41818
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We need Deathadder Chroma support in Synapse 3, listen to your customers!
i have Deathadder elite and did´t work in synapse 3 an 2, i don´t know how to solve this problem
Userlevel 7
Nickolasman
i have Deathadder elite and did´t work in synapse 3 an 2, i don´t know how to solve this problem
Try first to remove all razer softwere from your pc next delete files in appdata nad programfiles after this go to device menager and remove mouse from your pc unplug it and reboot pc when windows boot download new installer for synapse 3 and install it plug mouse and wait to windows install driver and reboot pc one more time. If your mouse still will not seen by synapse try to cheack on difrent pc is the issue is also there.
This is gonna be fixed or not?... say something!
I selected razer visualizer to fix the problem of the fact that my mouse and headset is not supported by synapse 3. all of the colors react together. I do still have another synapse to control settings for mouse and headset
This is beyond ridiculous!! Razer won't even respond! I'm in the same boat as everyone else. I'm glad I only own one Razer product. I will not be buying another due to lack of support of their own hardware and lack of customer support.
This is indeed ridiculous! I ordered Blackwidow keyboard only after found out that deathadder chroma doenst work on Synapse 3! Now I have to keep both synapse 2 & 3 turned on cause mouse's customization wouldn't work otherwise !
Up to a couple of days ago, I had Death Adder Chroma mouse, Black Widow Ultimate kybd and Razer Surround all showing on Razer Synapse 2. Then mysteriously the mouse dropped from the list. I tried reconnecting the mouse no change. I deleted and reinstalled mouse and later Razer Synapse 2 and still do not see the mouse (I only see the kybd and Surround sound). Mouse simply lost ! This is so unnecessarily frustrating to lose functionality that was once there. If it aint broke, then don't f*** around with it is my message to Razer ! Obviously from the thread above, trying Synapse 3 wont resolve this. I was contemplating upgrading to new Razer Mouse + Kybd + Headphone soon, BUT now seriously looking at competitor products to avoid silly issues like this where the company fails to meet customer needs. Thanks Razer ...
Well, I guess its safe to say they are not going to add support for the deathadder chroma to Synapse 3. I haven't noticed a new "legacy" device get listed under Synapse 3 supported devices in a very long time (there are a whopping two "legacy" devices supported!). Really disappointing and will def be something I think about next time I get a new mouse and keyboard. It's a bummer playing with Synapse 3 right now using my Blackwidow Chroma V2 and seeing these cool new Chroma features like reacting to audio or reacting to what's on the monitor etc. The new UI design is nice as well. But of course, my deathadder chroma does not show up at all. So back to Synapse 2 and missing out on features of my keyboard because Razer can't be bothered to worry about one of their most popular products being supported in Synapse 3.
Razer Deathadder Chroma is on the compatible list for Synapse 2, however having reinstalled Synapse 2, the mouse is still not being detected. Seriously a major pain as I cannot configure the mouse component if I cant see it.
Elysium888
Razer Deathadder Chroma is on the compatible list for Synapse 2, however having reinstalled Synapse 2, the mouse is still not being detected. Seriously a major pain as I cannot configure the mouse component if I cant see it.
Might have the sabe damn problem here, tried to re-install everything, but my chroma still not detectable by the synapse 2... razer is giving me headaches
I am shocked to find that the new Razer item I bought wont work with Synapse 2, and that my existing Razer items wont work with Synapse 3.
I will not buy another Razer product until Razer enables me to use all my Razer products with one version of its software.
I will not buy another Razer product until Razer enables me to use all my Razer products with one version of its software.
Same problem here!
RazerThe_Fiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.
why would they release a software that doesnt support some devices lmfao
Yeah, same here. Using Synpase 2 and 3 together now. As I'm using Nari and Deathadder. It would be great if Deathadder CHROMA(tm) would be integrated in the Sypnase 3 Chroma library, then I only need one Synapse eating my resources away.
*prays to the Chroma g0ds*
*prays to the Chroma g0ds*
Yep can definitely agree here. Long term Deathadder guy here. Since the original series. Definitely need Synapse 3 for DeathAdder. It's literally as simple as an firmware update. One tiny bit of code. Bam. Synapse 3 done. So come on Razer, before I blow my money on more of your stuff that lasts for years. I'm long overdue a new Keyboard and going with either Ornata / Cynosa (loudness reasons etc.) then plans to build a full Chroma system with the HDK.
Real_Scolio
why would they release a software that doesnt support some devices lmfao
the problem is even synapse 2 dosen't detect the deathadder either
So I dropped a couple bundles of cash on the counter to purchase a Razer mouse several years back called a Boomslang (over 15 years ago). It was awesome; built for hardcore use and better than the absolute junk that was being churned out by everyone else. Most recently I purchased a Deathstalker keyboard and Deathadder Chroma mouse because I'm a homer for all things Razer. I've been consistently disappointed in basic function of these devices, regardless of the Synapse connection problem. I've waited for months now to see if Razer gets their crap together, because they couldn't be this kind of company. Not so far. I'm going to give them a call and share this with them and hope that I can report back some good news.
In case anyone still has this issue which I had and many of you. Make sure Windows is updated to the latest and greatest. Looks like Razor drivers are dependent on latest Windows driver witch mean latest windows updates. It took me days to figure it out but yes Razor devices are dependent on windows drivers. Just update to latest windows updates and you are good. This works for all Windows versions (7,8,10). No need to re-install synapse just update Windows and after updates done and reboot your mouse will be detected.
geoBlastOffBronzex220
In case anyone still has this issue which I had and many of you. Make sure Windows is updated to the latest and greatest. Looks like Razor drivers are dependent on latest Windows driver witch mean latest windows updates. It took me days to figure it out but yes Razor devices are dependent on windows drivers. Just update to latest windows updates and you are good. This works for all Windows versions (7,8,10). No need to re-install synapse just update Windows and after updates done and reboot your mouse will be detected.
I don't that really works, as i'm on the Insider Build of win 10 Pro. Heh.
Just picked up my Ornata Chroma today and currently loving it. Synapse 3 worked as soon as I updated the Ornata, unfortunately still have to run Synapse 2 & 3 as by the looks of it neither are compatible with each other driver wise, however both are nicely synced up. You can control the Audio visualiser aspect of Synapse 3 and it will reflect across the mouse too, if obviously you are using Synapse 3. It would be nice to see the features just implemented within Synapse 3 without having to purchase another DAC.
Wow, this is such bullshit. I just bought a deathadder mouse today and find out that it is not compatible with synapse 3.0?? wtf razer
pha312
Wow, this is such bullshit. I just bought a deathadder mouse today and find out that it is not compatible with synapse 3.0?? wtf razer
If your mouse is on this list it will work once you have all your windows updates installed.
Here is a list of supported devices:
https://www.razer.com/synapse-3
PC_Hater
I don't that really works, as i'm on the Insider Build of win 10 Pro. Heh.
Just picked up my Ornata Chroma today and currently loving it. Synapse 3 worked as soon as I updated the Ornata, unfortunately still have to run Synapse 2 & 3 as by the looks of it neither are compatible with each other driver wise, however both are nicely synced up. You can control the Audio visualiser aspect of Synapse 3 and it will reflect across the mouse too, if obviously you are using Synapse 3. It would be nice to see the features just implemented within Synapse 3 without having to purchase another DAC.
I have the same issue with my headset. Need to use both 2&3.
i have contacted razer helpdesk and i tried all the solution they gave me nothing works i have been waiting for almost a year to solve this issue i'll not buy razer product ever again
fahadx5x
i have contacted razer helpdesk and i tried all the solution they gave me nothing works i have been waiting for almost a year to solve this issue i'll not buy razer product ever again
I was the same until I updated Windows updates and the mouse was detected. UPDATE WINDOWS
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