I am on windows 10 and have Synapse 3 installed. It is recognizing my keyboard and mousepad but the DeathAdder Chroma is not showing up. I am not sure what to do as I want to be able to edit DPI. I have unplugged it and plugged it back in and it still doesn't find it.
Synapse 3 version 3.3.331.41818
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geoBlastOffBronzex220
I was the same until I updated Windows updates and the mouse was detected. UPDATE WINDOWS
i have the latest update of windows
thanks for sharing your solution
RazerThe_Fiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.
That is so dumb and a cheap tactic to get people to buy an updated version of a mouse they already own, I don't want to spend another 60 bucks on a deathadder elite, support the original deathadder on your software. Corsair is better.
Any solution to the Deathadder problem yet? This is so dumb.
I had to make an account just to look at this forum and that really pisses me off nvm my mouse not being suppported wtf
patrix2001
I'm using windows 10 with a DeathAdder Chroma and it still doesn't show in either Synapse 2 or 3.
I am having the same issue as well
victorlimks
I am having the same issue as well
Got an answer from razer that there developers is working for a solution to migrate all Razer devices to Synapse 3 (Synapse 3 is still just a beta).
Yesterday i went and bought a brand new DeathAdder Elite and uninstalled Synapse 2.
wasarion
Got an answer from razer that there developers is working for a solution to migrate all Razer devices to Synapse 3 (Synapse 3 is still just a beta).
Yesterday i went and bought a brand new DeathAdder Elite and uninstalled Synapse 2.
Thank you! Hopefully it won't take too long. :frown_:
I can't even connect my Deathadder Chroma with Synapse 2, it does not act like its even in the USB-Port. Same situation as the Screenshot from the guy above. Hope you Guys from the Support Area fix it quite fast. If not i will definitly change to another competitior.
Is it going to be every supported?
Are you kidding me? Just updated my Black Widow Chroma to a Huntsman, now the Huntsman isn't supported in Synapse 2 and my DeathAdder Chroma isn't supported in Synapse 3. Two annoying shitty splash screens of two different Synapses at every Windows boot for products from the same company..that's just great.
Am i supposed to replace my perfectly working mouse now just to have a coherent software experience? Is this how you try to pressure people into buying new products? Ridiculous...this was my last Razer purchase.
Am i supposed to replace my perfectly working mouse now just to have a coherent software experience? Is this how you try to pressure people into buying new products? Ridiculous...this was my last Razer purchase.
not buying another razer product while they ripping people off with this shit
Userlevel 7
My Blackwidow Chroma V1 is not being detected also. What is going on with Synapse 3?
Being that the DeathAdder Chroma has the word CHROMA in the name, it should support Synapse 3.
You're supporting crap OLDER than the Deathadder Chroma in Synapse 3.
I have spent a LOT of money with Razer over the years for my gaming rigs and my sons, but if this doesn't get added quick, this will be the absolute last Razer product this family purchases.
You're supporting crap OLDER than the Deathadder Chroma in Synapse 3.
I have spent a LOT of money with Razer over the years for my gaming rigs and my sons, but if this doesn't get added quick, this will be the absolute last Razer product this family purchases.
Grrrrrrrrrrrrr same issue for me. I have a deathadder chroma not being supported by synapse3 and now I am stuck with 2 different softwares! no point trying to stick to razer to simplify the user experience, might as well get my next mouse from logitech :mad_:
Im stuck on synapse2 razer mamba not work on synapse 3 not show connected device !!!
I urge all residents of developed countries to file a class action lawsuit against razer. They label chroma on all of their products, but in fact they do not support them. What should I download 2 separate applications? However, my devices will not work synchronously and this slows down the system at startup. Even my deathadder chroma gets confused, apparently 2 applications are conflicting. I want to note that in 2018 they promised to introduce support for all devices on reddit, but 2 years have passed, 2 years Carl.
Hi, I was having the exact same error page not allowing me to access any of the features of my Razer Deathadder Chroma and after ALOT of searching I came across this video on YouTube, it seemed to have worked flawlessly for me because apparently once you had updated your mouses driver through the Synapse 2 application, windows recognises it as a keyboard as well as a mouse. Anyway, this video shows you how to update the mouses driver to a previous version therefore allowing Synapse 2 to recognise the mouse 
Shame on this money grabbing company... This is very disrespectful. Play with someone else's money. For sure not buying any Razer product ever again...
i only made an account for this topic, its about time you add deathadder chroma pretty much one of your most legendary mice to synapse 3 razer, listen to your god damn customers.
no i dont want to upgrade to your new weird overdesigned mice that excite the underaged fortnite players, i want support for a product that i paid, otherwise off to corsair for me too, its not like your newer products are superior if anything.
Same problem here. Please Razer, listen to your Community.
Userlevel 7
Tylah337
no i dont want to upgrade to your new weird overdesigned mice that excite the underaged fortnite players, i want support for a product that i paid, otherwise off to corsair for me too, its not like your newer products are superior if anything.
The new ones have better sensors, switches, scroll wheel grip, side grips, better feet, more buttons, and better software with more customization and options. Plenty of improvements the last few years since the Deathadder Chroma. Otherwise older products still work great with Synapse 2, nothing's changed for the worse.
ARMOR_152
The new ones have better sensors, switches, scroll wheel grip, side grips, better feet, more buttons, and better software with more customization and options. Plenty of improvements the last few years since the Deathadder Chroma. Otherwise older products still work great with Synapse 2, nothing's changed for the worse.
Just bought one from retail, good to see razers stopped support for products that are still being sold in the shops(that's sarcasm).
luckily i bought this because its a perfect fit for my hand not for the extra features. but it certainly will make think twice before buying any other razer product.
Oh and why does the website support page for the deathadder chroma take me to synapse 3 download instead of synapse 2
This is fucking bullshit I upgraded not know that I would deal with all of these fucking problems please reupload synapse 1 it's honestly is better than 2 and 3...
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