deathadder essential stuck on the top left corner

my mouse suddenly starting to go to the top left corner of the screen, even when I try it in a different computer I have followed the guide for resolving mouse tracking issues an nothing worked , after two days I tried the same mouse and it suddenly worked but it started to go to the top left of the screen again , and when I try to update my firmware a massage keeps popping up and says I need to close synapse even thought I deleted it and reinstalled it.