Hi guys, I’ve got the same issue, I just bought a brand new DeathAdder v3 and I have a bug that :

125hz is 16hz

500hz is 60hz

1000hz is 125hz

2000hz is 250hz

4000hz is 500hz

8000hz is 1000hz

I mean, what’s wrong with this mouse ? I did unplug and replug it and it solves the issue, but when I boot, hz are low.

Hey man did u ever find a solution to this issue? having a similar issue

Similar problem here mouse is perfect in every way i am just trying to set up 8k polling rate but with no luck yet btw i use to own the deathadderv3 pro but i replaced it with the lamzu and this wired version with bunge is much better but the only issue is the 8k 

Still have the same problem..

this is firmware, same on viper 8k, my new haste 2 not have that issue because my mouse work in usb 2.0 mode (high speed). 1000/8000hz.

reason of this problem: 

if you set 1000hz in razer mouse all works perfect because mouse work in usb 1.1 mode (fullspeed), but if you set 8000hz mouse work only in usb 2.0 (that not issue, that normal), but after restart pc mouse start work in usb 1.1 mode (but you set 8000hz) and mice work only in 1000hz when you set 8000hz.

how to fix? 

replug or restart mouse.

use only usb 3.0 ports

Thanks razer for that issue, nice to resolve this.

i dont buy that products anymore.

just buy normal 8000hz mice, guys

5.5.2024

Bought a Razer DeathAdder V3 Wired yesterday and encountered this problem. As it was written, the MHz of the mouse was reset to 1/8 of the required one. Reconnecting to the USB port helped, but the next time the computer was restarted, the problem returned.

In my case, changing the USB port connection helped. First of all, the mouse was connected to USB 3.2 Gen 1, after which I changed it to USB 2 and the problem stopped occurring. Tried another USB 3.2 slot, but now Gen 2 - no problem yet either.

If the problem arises again - I will return to this post.

Any luck? Same problem for me! Upvoting for more visibility!

A new mouse has just been bought, connected to a completely clean Windows OS, polling rate 125Hz, restarting the PC does not help ... How to solve this problem?

I tried to install Synapse v3 - the result is the same, but now if I poke and plug the wire into the USB again - the polling rate is 1000Hz, and if I restart the PC - I see 125Hz again on the desktop and in games .. ...I'm very upset, apparently this is a marriage  ....

exact same issue That Post Creator gave infos on.. it might be a software issue maybe on Synapse?  

Someone changed usb port and solves, you can try it.But it didn’t work for me.

This is the real problem. Even with my Superlight and deathadder v3 wired, I have input lag on USB 3.2.
Connecting the DeathAdder and Superlight to USB 2.0 solved my problem.

Este es el verdadero problema. Incluso con mi Superlight, tengo retraso de entrada en USB 3.2.
Conectar el DeathAdder y el Superlight a USB 2.0 resolvió mi problema.

This is the real problem. Even with my Superlight, I have input lag on USB 3.2.
Connecting the DeathAdder and Superlight to USB 2.0 solved my problem.

28.July same problem

This worked, thank you sir <3

Got the DAV3 PRO, and it happens to me also well. Sometimes it lost config and go back from 1000hz to 500hz (on Windows11 or Linux). Almost every time I have to recharge the issue happens too.

Bumping the thread with possible solution, had the same problem where my DA V3 wired was 1/8 of set polling rate when rebooting PC, and only reconnecting the mouse would fix it until the next reboot.
For me it turned out to be electricity problem where my pc was connected to an outlet that was not grounded (in EU that’s a bolt coming out of the socket), it also manifested itself with slight electrocution whenever i was touching a nearby heater at the same time as metal part of my razer huntsman keyboard.
Both problems got fixed by getting my stuff power via a grounded outlet.

I had the same problem when using USB 3.0. Now I tested my DeathAdder V3 on a USB 2.0 port and it stopped going to 1/8 speeds after reboot, now it stays at 8000 Hz even after I restart my PC.

I haven’t seen any online tester which would work up to 8000 Hz even if your mouse would be running at 8 kHz.

ı just realised I have the same issue. It is interesting this was not resolved for 7 months.

Th’ere is no edit post option. So sorry post under post. When it not be solved by any firmware update / patch or driver update i never buy razer mouse again (this is not my first razer mouse but may be last one).

I got new one deathadder v3 and i have 1/8 polling rate problem. Im on windows 11 with that patch for high poling rate mouse. Im geting max of 1000hz pooling rate when mouse is set to 8000hz. After repluging to another port im getting around 3khz but after reboot im getting 1khz max. Anyone solved this definitelly?

Same issue with Viper 8khz

Had the same problem, I upgraded to windows 11 and now its fixed.

Hello,

Just bought a new Deathadder v3 with 8000hz pollingrate. 

Seems like I have same problem as you guys in here...

Can only get it to 4000hz polling rate. 
Cant luanch Razers pollingrate tester (Wont start, tried download it few times still same)
So tested few online and it stops at 4000hz, and after reboot it sets to 1000hz sometimes (in synapz its 8000hz still) So have to unplug and plug in again and it goes to 4000hz... not 8000hz.
Is the any other good testers out there?

Pc spec:

Win11
Intel i7 13700k 
Asus Prime z790-p wifi
Corsair ddr5 6200mhz 
Asus dual RTX 3060ti 

(Had Deathadder elite before worked good)

Anyone solved this issue ??
 

Same issue here with my DeathadderV3 and UGreen USB hub/switcher. Temporarily I directly connected my mouse to PC thus defeating the purpose of KVM switch.