Mouse config | Razer Insider

Mouse config

  • 10 March 2023
  • 3 replies

I have a razor mouse that I started using about 3 days ago. On the first day of using the mouse every thing was fine and I configured the side mouse buttons to 0 and 6 for some games i play. 2 days later and I cant see my mouse config nor does the old config work on my mouse anymore. Don't know what to do as my mouse is not popping up in the razor synapse for me to reconfigure it. 


3 Replies

Userlevel 4

There could be a few reasons why you're having trouble with your Razer mouse configuration. Here are some troubleshooting steps you can try:

  1. Check if the Razer Synapse software is running in the background. If not, launch it and see if your mouse appears.
  2. Try unplugging and replugging your mouse into your computer. This may refresh the connection and allow the mouse to appear in the Razer Synapse software.
  3. Restart your computer and see if your mouse appears in the Razer Synapse software.
  4. Check if there are any updates available for the Razer Synapse software or your mouse firmware. Updating may fix any bugs or compatibility issues.
  5. If none of the above steps work, try uninstalling and reinstalling the Razer Synapse software. Make sure to restart your computer after uninstalling and before reinstalling.

If none of these steps work, you may want to contact Razer support for further assistance.

Okay I will try these methods thank you very much.

I have it too