Razer Basilisk V3 | RZ01-04000 Is not working anymore withing a month | Razer Insider
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Razer Basilisk V3 | RZ01-04000 Is not working anymore withing a month

  • 27 May 2024
  • 1 reply
  • 27 views

Hi, 

 

I bought a wired mouse, a Razer Basilisk V3, on May 6, 2024, but it stopped working last night. 
 

It's disheartening to experience such a malfunction within a month of purchasing a product that should last longer, especially considering the warranty period. 

 

I cannot move the mouse pointer on the monitor screen anymore.  I can click and scroll.  It responds. 

 

But the mouse’s optic sensor is not working anymore. 

 

I have updated to latest firmware version.  It is just not working 😭

 

May I know how can I fix that?

 

Best,

Zin


1 Reply

It is just not working 😭

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