Razer Basilisk V3 Pro and Razer Mouse Dock Pro In Razer Synapse 3 using automatically switching are bound to the app profiles has a problem
Can't use 4000hz , Will be forced down to 1000hz
But if the automatically switching profiles are not bound to the app , This problem will not occur
Here is a video showing what the problem
All software and hardware updated to the latest versions
![](https://uploads-us-west-2.insided.com/razer-us/attachment/52c68bcd-72f2-4e28-b003-3932b98492ce.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/4a4fcfd2-7d13-4b38-a3e1-4097876bb604.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/8809060e-5754-4222-be08-7b867eb9a92c.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/07e74803-85b4-423a-864a-16acf13e504e.png)