I’ve had my mouse for about a year and a half. I bought it as a back up mouse, in total I’d say I have less than 10hrs of play time on it. Today I unboxed it due to my current mouse starting to not working, Id say for a mouse I’ve had for well over a year and only about 10hrs of play time it should be in excellent condition, I turned it on and everything works perfectly but left and right click. If I spam click it will eventually register one click. I tried all the troubleshooting (clean install software, firmware update, compressed air, plug in mouse via usb and via dongle, use on different device, update windows) only thing I haven't tired is opening up the mouse itself for a deep clean being as its basically band new with only about 10hrs of play time on it if even that. If anyone has had this problem or knows of a solution it would be very much appreciated, or if razer themselves would be willing to send me a replacement mouse that would awesome.
Userlevel 5
Sorry bud but I super highly doubt that Razer would send you a brand new Viper Ultimate as they discontinued that mouse this past Summer and replaced it with the Cobra line 😕
At this point I’m afraid that you’re just gonna have to go out and buy a Cobra Pro to replace it, but at least the good news is the Cobra Pro has way better specs than the Viper Ultimate does along with all the quirks/kinks worked out and fixed that were present in the Viper Ultimate 😃
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